cart.abandoned

{
  "event": "cart.abandoned",
  "created_at": "2026-06-13T18:30:00+03:00",
  "data": {
    "cart": {
      "id": 456,
      "identifier": "cart_789xyz",
      "store_id": 1,
      "session_id": "cart_789xyz",
      "url": "https://example.com/checkout/fromBasket/cart_789xyz",
      "cart_id": 456,
      "order_id": null,
      "phase": "abandoned",
      "customer": {
        "id": 1085,
        "name": "Customer Name",
        "email": "customer@example.com",
        "mobile": "555987654",
        "avatar": "https://example.com/storage/avatars/customer.jpg"
      },
      "city_id": null,
      "products_count": 2,
      "reminders_count": 1,
      "cart_total": 149.97,
      "cart_total_string": "149.97 SAR",
      "whatsapp_message": "Hi Customer Name, you left items in your cart worth 149.97 SAR. Complete your purchase now: https://example.com/checkout/fromBasket/cart_789xyz",
      "created_at": "2026-06-13 17:45:00",
      "updated_at": "2026-06-13 18:30:00",
      "last_activity": "1 hour ago",
      "source": "catalog",
      "products": [
        {
          "id": 226,
          "name": "Nike Sports Shoe",
          "name_ar": "حذاء رياضي نايك",
          "price": 79.99,
          "qty": 1,
          "subtotal": 79.99,
          "image": "https://example.com/storage/products/shoe.jpg",
          "sku": "SHOE-001"
        },
        {
          "id": 227,
          "name": "Cotton Shirt",
          "name_ar": "قميص قطني",
          "price": 69.98,
          "qty": 1,
          "subtotal": 69.98,
          "image": "https://example.com/storage/products/shirt.jpg",
          "sku": "SHIRT-002"
        }
      ]
    }
  }
}